Brainboxes ES-020 Manual descargar pdf (Pagina 47)

ES Range Product Manual

Version 2.8

Page 47 of 57

displayed.

Check that the IP address is the correct

one. If you are on a private network the

default IP address is 192.168.127.254.

If you have a proxy server installed

check IP address of the device is on the

exceptions list.

Error page loads

when trying to load

web Configuration

page

When loading the web configuration

page, the Brainboxes web page

loads with an error.

Check that you have user or admin

access to the device that you are trying

to load. If the security settings are on

you will need your MAC address added

to the access list.

To clear the security settings you will

need to hard reset the device by holding

the reset button on the device for 10

seconds, until the device beeps twice.

You will then have access to all the web

configuration pages.

Problem Upgrading

Firmware

The upgrade process does not start

or continues to restart without

completing successfully

We recommend using a direct Ethernet

to PC connection when upgrading the

firmware of your ES device. Using this

private network means the upgrade will

run smoother and quicker because there

is no other traffic on the network.

 Should the problem still persist with your ES device please contact support@brainboxes.com

with:

o Your Loopback test result

o IP address

o Static or DHCP setting

o COM Setting required (baud rate, data bits, parity, stop bits and handshaking)

o Firmware and Driver version.

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Brainboxes ES-020 Manual Pagina 47

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